Technical Support

If you have a question about the CI-110, first look in the CI-110 Operation Manual. There is also online support available for the CI-110 at http://cid-inc.com/support. If you cannot find the answer, you can contact a Technical Support Representative located in your country. CID Bio-Science, Inc. is committed to provide customers with high quality, timely technical support. Technical support representatives are to answer your technical questions by phone or by e-mail at [email protected]. Include the serial number of the instrument in the email support request.

Contact information:

CID Bio-Science, Inc.
1554 NE 3rd Ave
Camas, WA 98607 USA

Phone:
800-767-0119 (U.S. and Canada)
360-833-8835

Fax:
360-833-1914

Website:
http://www.cid-inc.com

E-mail:
[email protected]

Customer Service

Customer Service Representatives answer questions about specifications and pricing, and sell all of the CID Bio-Science, Inc. products. Customers sometimes find that they need CID Bio-Science, Inc. to upgrade, recalibrate or repair their system. In order for CID Bio-Science, Inc. to offer these services, the customer must first contact us and obtain a Return Merchandise Authorization (RMA) number. Please contact a customer service representative for specific instructions when returning a product.