Technical Support

If you have a question about the F-900, first look in the F-900 Operation Manual. There is also online support available for the F-900 at http://felixinstruments.com/support/f-900-support. If you cannot find the answer, you can contact a Technical Support Representative located in your country. Felix Instruments is committed to providing customers with high quality, timely technical support. Technical support representatives are there to answer your technical questions by phone or by e-mail at [email protected].

Felix Instruments-Applied Food Science

1554 NE 3rd Ave
Camas, WA 98607
USA

Phone:
800-767-0119 (U.S. and Canada)
360-833-8835

Fax: 360-833-1914

Web: http://www.felixinstruments.com

Email: [email protected]

Customer Service

Customer Service Representatives answer questions about specifications and pricing, and sell all of the Felix Instruments products. Customers sometimes find that they need Felix Instruments to upgrade, recalibrate or repair their system. In order for Felix Instruments to offer these services, the customer must first contact us and obtain a Return Merchandise Authorization (RMA) number. Please contact a customer service representative for specific instructions when returning a product.